Technology for the Aging! Yes, that’s Me Too

June 24, 2010

Today’s blog post was written for one of the plumbing trade magazines, by a good friend of mine Matt Michel. Matt is the CEO of the Service Roundtable.

I thought the information was so good, It needed to be shared with others.

The number of senior citizens will double over the next 25 years, which means opportunities for the contractors who cater to their needs. Here are ten products you should add to your portfolio.

1. Grab Bars
While it’s the lowest of technology, it’s an essential aid as people age. Every senior should have grab bars inside showers and on walls above tubs.

2. Bathtub Safety Handles
Safety handles fit over the side of a tub to provide something secure to grab when entering or leaving a tub. Typically, these are clamped to the tub wall and not permanently installed.

3. Walk-In Tubs
If the senior is unsure about stepping over the side of the tub, even with a safety handle, a walk-in tub may represent a good solution.

4. Mixing Valves
Seniors and small children are the most susceptible to scalding from hot water. Installing a mixing valve at the water heater is the optimum solution to reducing the risk of scalding by holding the temperature of hot water delivered to the taps at 120 degrees.

5. Hand-Held Shower Spray
Many seniors sit to shower, making hand-held shower sprays much better than standard showers.

6. Elevated Toilet Seats
Seniors can have a difficult time getting up from a toilet. Elevated seats are small risers that raise the sitting height. Many include arms for seniors to grab on to when standing from a sitting position. There are also platforms that can be placed under the toilet, raising it several inches. Some consider these unobtrusive platforms more aesthetically pleasing.

7. Toilet Hand Rails
If no problems are present with the seat height seniors may still need hand rails. These are typically attached under the toilet seat.

8. Large Screen, Simple Digital Thermostats
As people age, vision declines. Backlit digital thermostats with large readouts and simple operation are easier for seniors to operate.

9. Air Cleaners
Not only can seniors benefit from the better filtration of electronic air cleaners or pleated media filters, but the reduced frequency of cleaning and/or replacement give seniors one less thing to bother with. This is especially important for attic and crawlspace installations.

10. Carbon Monoxide Detectors
As with scalding, seniors are more sensitive to carbon monoxide than the general population. This makes the presence of carbon monoxide detectors critical.

Selling to Seniors
Most seniors will be reluctant to admit they might need the aid of disability products. Ironically, they will be quick to suggest these are the exact products needed by friends of theirs. Don’t even hint to a senior that he needs a grab bar even if it’s obvious he does. Instead, suggest that he might want one installed for his wife. Or say that while he might not need it yet, it would probably give his children peace of mind to know he’s taking precautions. Often, seniors take action out of concern for a spouse or children.

As people age, they begin to recognize everyday tasks are more difficult. Yet, they tend to be unaware of the many solutions available to help. Merely making them aware will result in more sales. Sometimes the simplest technology can be the most profitable.

Kevin Shaw is president of Kevin Shaw Plumbing, Inc, serving the San Gabriel Valley since 1982. With over 30 years of In The Field experience, Kevin has the skills and know how to fix most any plumbing, heating, air conditioning and insulation problem and makes it a priority to stay abreast of the latest needs in customer satisfaction as well as technical advances. He has served as the President of the Plumbing-Heating-Cooling Contractors (PHCC) of the Greater Los Angeles Area, and the California State Board of PHCC. He is also a member of the distinguished organization Nexstar Network and a founding member of Service Roundtable, both of which are trade organizations that train and equip contractors to meet their customer’s plumbing, heating & cooling needs.

For questions, please contact info@kevinshawplumbing.com or call 626-359-1864. You may also visit the company’s website at www.KevinShawPlumbing.com for more helpful tips and homeowner articles and general information. You may also send any questions or comments to: 224 E. Foothill Blvd., Monrovia, CA 91016
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Sewer Backup Is a Drain, Man: Are You Covered?

June 1, 2010

Kevin-3 Sewer Backup Is a Drain, Man: Are You Covered?
May, 2010
Insurance Information Institute

Recent heavy rains have overburdened sewer systems, causing raw sewage to back up into drains in homes throughout the country. Backed up sewers can wreak havoc on a home, causing thousands of dollars in damage to floors, walls, furniture and electrical systems, according to the Insurance Information Institute (I.I.I.).

“Sewer backups
or the inability of sump pumps to handle runoff water from major downpours are not covered under a typical homeowners insurance policy, nor are they covered by flood insurance,” said Loretta Worters, vice president of the I.I.I. “Those types of coverage must be purchased either as a separate product or as an endorsement to a homeowners policy.” Worters noted that sewer backup coverage is available from most insurers for a nominal cost—usually an additional annual premium of $40-$50.

For homes t
hat have been severely damaged and are uninhabitable, homeowners policies may provide Loss of Use coverage, which provides reimbursement for lodging, food and other living expenses you may incur as a result of having to live outside of your home. Loss of Use coverage also reimburses you for the lost rental income if you rent out part of the house.

Causes of Sewer Backup

Aging Sewer Systems: The Civil Engineering Research Foundation reports that the number of backed up sewers is increasing at an alarming rate of about 3 percent annually. In addition, a recent report from the American Society of Civil Engineers indicates that the nation’s 500,000-plus miles of sewer lines are on average over thirty years old. The increase in the number of homes connected to already aging sewage systems has also contributed to rapid increases in sanitary sewer backups, flooded basements and overflows.

Combined Pipelines: Problems also arise in systems that combine storm water and raw sewage into the same pipeline. During many rain storms, the systems are exposed to more volume than they can handle, and the result is a sewage backup situation that allows sewage to spew out into basements and other low lying drains.

Blockages Due to Tree Roots: Shrubs and trees seeking moisture will make their way into sewer line cracks. These roots can cause extensive damage. They may start out small, getting into a small crack in the pipe; but as the tree or shrub continues to grow, so does the root. Tree roots can enter the service pipe at joints and cause blockages. Tree roots can travel a long way, and roots from different types of trees act differently. If city trees are suspected, your plumber can contact the city, and samples of the roots will be used to help identify the trees and who is responsible for cleanup. Sometimes the blockage is a result of a combination of city and private trees. In this case costs are split between the city and the property owner.

Sanitary Main: A blockage can occur in a city sanitary main. If the blockage is not detected in time, sewage from the main can back up into homes and businesses through floor drains. Usually this happens slowly, giving the owner time to call a licensed plumber to assess the damage. If water is entering into your basement at a rapid rate, call the city public works office and report the problem immediately.

Water in Basement: Most basement flooding is not related to the sanitary sewer system. In many cases, soil settles adjacent to the building and, if not corrected, leads to rainwater flowing towards the building and down the outside of the foundation wall. This is particularly true in older buildings, where cracks may have developed in the foundation or floor slab that allow water to enter the basement. The cement floor and basement walls of these structures may have deteriorated to the point that they are no longer waterproof. In these cases, water can show up in a basement that has never had a water problem. This will usually happen after a number of rain storms, when the ground is saturated. Drainage can be improved by making sure that water drains away from the building. Owners may also be able to prevent flooding by water sealing the basement.

Most homeowners
may not realize that they are responsible for the maintenance and repair of their house or sewer lateral—the pipeline between the city sanitary sewer main, usually located in the street—and the building. The sewer lateral is owned and maintained by the property owner including any part that extends into the street or public right of way. A cracked or deteriorated lateral or one filled with tree roots can allow groundwater to seep into the system, contributing to the problem.

How to File a Claim

For insurance purposes, take before and after photos of the affected areas and itemize any property losses. Save all receipts related to repair, cleaning or damages and contact your insurance agent or company representative as soon as possible.

How to Prevent
Backups In Your Lateral and in the City Main
Dispose of Grease Properly: Cooking oil should be poured into a heat-resistant container and disposed of properly, after it cools off, not in the drain. Washing grease down the drain with hot water is unsatisfactory. As the grease cools off, it will solidify either in the drain, the property owner’s line, or in the main sewer causing the line to constrict and eventually clog.

Dispose of Paper
Products Properly: Paper towels, disposable (and cloth) diapers and feminine products can cause a great deal of trouble in the property owner’s lateral as well as in the city main. These products do not deteriorate quickly, as bathroom tissue does, so do not put them down the drain or toilet.

Replace Your Line with New Plastic Pipe: One way to prevent tree roots from entering your line is to replace your line and tap with new plastic pipe. If you have continuing problems with tree roots in your lateral, you may have to have the roots cut periodically.

Correct Illegal Plumbing
Connections: Do not connect French drains, sump pumps and other flood control systems to your sanitary sewer. It is illegal, and debris and silt will clog your line. Consult a plumber to correct any pre-existing illegal connections. French drains are common drainage systems, primarily used to prevent ground and surface water from penetrating or damaging building foundations.

Install a Backwater Prevention Valve
: A backwater valve is a fixture installed into a sewer line, and sometimes into a drain line, in the basement of your home or business to prevent sewer backflows. A properly installed and maintained backwater valve allows sewage to go out, but not to come back in. Property owners are responsible for the installation and maintenance of backwater valves. The cost to install one depends on the type of plumbing in the building and the difficulty of installation. Check with a qualified plumber.

What to Do
If You Experience a Sewer Backup
A sewer backup can lead to disease, destruction of your valuables, damage to your house or business, and can even result in electrical malfunctions. Prompt cleanup of affected property can help minimize the inconvenience and prevent mold or further damage. If you experience a sewer backup situation, immediately arrange for the cleanup of your property. This should include:

Wet-vacuuming or removal of spillage
Mopping floors and wiping walls with soap and disinfectant
Flushing out and disinfecting plumbing fixtures
Steam cleaning or removing wet carpets or drapes
Repairing or removing damaged wallboard or wall covering
Cleanup of ductwork
“Don’t let a sewer backup be a drain on your home or finances; make sure to have the proper coverage,” Worters advised.

The I.I.I. is a nonprofit, communications organization supported by the insurance industry.

Performing drain and sewer cleaning and maintenance in the San Gabriel Valley since 1982, Kevin Shaw Plumbing, Inc. has earned the reputation of providing the finest sewer & drain cleaning in our area. Our commitment is to set the standard for excellence in drain cleaning in the San Gabriel Valley by providing services and products that exceed all expectations. Our goal is to provide the highest level of service for the least amount of money.

Don’t succumb
to the temptation of hiring a drain cleaning company that offers a lower price due to operating without a license, performing services without required permits, or carrying inadequate insurance. Kevin Shaw Plumbing, Inc. is insured for workers compensation and for general liability insurance. Compliance with codes and adequate insurance is important to you, the customer, for liability reasons. If a worker is injured and the contractor is uninsured, the customer may be held liable. Or, if there is an insurance claim due to a fire, or an accident that is related to unlicensed work or for work for which no permit was obtained, your insurance company may dispute the claim. It is also important to avoid questions related to workmanship when selling your home, resulting in costs more than the original cost of the repair.

Calling Kevin Shaw Plumbing, Inc. for your sewer and drain problems assures your having peace of mind.

Kevin Shaw Plumbing, Inc. Making life a little more convenient…“Around the House.”

Kevin Shaw is president of Kevin Shaw Plumbing, Inc, serving the San Gabriel Valley since 1982. With over 30 years of In The Field experience, Kevin has the skills and know how to fix most any plumbing, heating, air conditioning and insulation problem and makes it a priority to stay abreast of the latest needs in customer satisfaction as well as technical advances. He has served as the President of the Plumbing-Heating-Cooling Contractors (PHCC) of the Greater Los Angeles Area, and the California State Board of PHCC. He is also a member of the distinguished organization Nexstar Network and a founding member of Service Roundtable, both of which are trade organizations that train and equip contractors to meet their customer’s plumbing, heating & cooling needs.

For questions, please contact info@kevinshawplumbing.com or call 626-359-1864. You may also visit the company’s website at www.KevinShawPlumbing.com for more helpful tips and homeowner articles and general information. You may also send any questions or comments to: 224 E. Foothill Blvd., Monrovia, CA 91016